Terms and Conditions Apoi88 — Complete Guide for All Members

Welcome to Apoi88, Malaysia's premier online entertainment platform. These Terms and Conditions constitute a legally binding agreement between you as the user and Apoi88 as the platform operator. By accessing, registering for, or using any part of the Apoi88 platform — whether through the official website at apoi88.app, the Android or iOS mobile app, or any other official channel — you are deemed to have read, understood, and fully agreed to be bound by all terms contained in this document.

If you do not agree with any part of these Terms and Conditions, you are advised not to proceed with registration or use of the Apoi88 platform. Your continued use following any amendment or update to these terms will also be considered acceptance of the updated terms.

To register as an apoi88 member, you must meet all of the following eligibility requirements at the time of registration and throughout the duration of your account usage:

• You must be at least at least 18 years of age at the date of registration. apoi88 takes the protection of children and youth from access to unsuitable entertainment content seriously.
• You must be an individual, not a company, corporate entity or automated bot. Registration by agents or third parties on behalf of others is strictly prohibited.
• Each individual is only permitted to have one (1) active account only. Holding multiple accounts by the same individual is a serious violation of these terms.
• You are not on any prohibition or restriction list imposed by relevant authorities regarding participation in online entertainment activities.
• All information you provide during registration is accurate, current, and not misleading. False information may result in immediate account closure and forfeiture of any existing balance.

Alors88 reserves the right to request identity verification (KYC — Know Your Customer) at any time, particularly before processing high-value withdrawals or when unusual activity is detected in your account. The KYC process may require copies of identity documents such as MyKad, passport or driving licence, as well as proof of current residential address.

All financial transactions on the Apoi88 platform — including deposits, withdrawals, and transfers — are subject to the following policies designed to protect the security of your funds and prevent fraud and money laundering:

• All payment methods used for deposits must be under the same member's name with a registered apoi88 account. No exceptions are made to this policy.
• The minimum deposit is RM10 per transaction. There is no general maximum deposit limit, though specific limits may apply to certain payment categories or accounts.
• The minimum withdrawal is RM50 per request. Withdrawals are processed within 3 to 15 minutes for supported payment methods.
• Apoi88 supports a variety of local payment methods including FPX, interbank fund transfers (IBFT), Touch 'n Go eWallet, Boost, GrabPay and select cryptocurrency options.
• Any transaction discrepancies or issues must be reported to the support team within 72 hours from the transaction date. Late reports may not be processed.
• Apoi88 reserves the right to delay or reject withdrawals that require further review for security, compliance or identity verification purposes.

All bonuses and promotions offered by Apoi88 are subject to specific terms set for each offer. The following terms represent the general policy applicable to all promotions unless otherwise stated in the specific terms of the relevant promotion:

• Wagering requirement: Welcome bonuses and most deposit bonuses are subject to wagering requirements of between 10x and 30x depending on the bonus type. The required wagering amount will be clearly stated in the terms of each promotion.
• Bonuses may only be used for gameplay within the Apoi88 platform and may not be transferred, sold or exchanged for cash directly without fulfilling the wagering requirements.
• Some games may be excluded from contributing to bonus wagering requirements or may contribute less than 100% toward those requirements. Check individual promotion terms for the list of eligible games.
• Only one welcome bonus is allowed per new member. Attempting to claim a new bonus using a different account or different information is a violation of these terms.
• Apoi88 reserves the right to withdraw, void or modify any bonus if there is evidence of abuse, fraud or attempts to exploit promotions.
• Unused bonuses within the period of 30 days from the withdrawal date will expire automatically and be removed from the account without any compensation.

The Apoi88 platform provides a fair, secure, and enjoyable gaming environment for all members. To maintain the integrity of the platform at all times, all members must comply with the following gaming rules:

• The use of automation software, bots, scripts, or any third-party tools designed to exploit, hack, or manipulate the Apoi88 gaming system is strictly prohibited.
• Player collusion to gain an unfair advantage in games, particularly in poker and live casino games, is a serious violation that will result in immediate account closure.
• All game outcomes generated by the Apoi88 Random Number Generator (RNG) system are final. Our RNG system is independently audited by an accredited body to ensure fairness and transparency.
• Any technical errors or system failures occurring during a gaming session must be reported to customer support immediately. Wins resulting from an obvious technical error will not be recognised.
• Players are responsible for ensuring they understand the rules of each game before playing. Alors88 is not liable for any losses resulting from a lack of understanding of game rules.

Alors88 is committed to maintaining a healthy, respectful and safe community for all its users. Members are required to conduct themselves politely and responsibly in all interactions on the platform, including live chat, customer support, and any official Apoi88 forums or communication channels.

The following behaviour is strictly prohibited and may result in a warning, suspension, or permanent account closure:

• Use of abusive, offensive, threatening, or harassing language toward any Apoi88 staff or other members on the platform.
• Attempting to access another member's account without authorisation, whether through social engineering, phishing, or any other method.
• Spreading false, misleading, or reputation-damaging information about Apoi88 or its members on the platform or any social media.
• Use of the Apoi88 platform for any illegal activity, including money laundering, fraud, or financing of prohibited activities.
• Sharing your account login credentials with others, or allowing others to use your account. Each account is for the personal use of its owner only.

Members may close their own account at any time by contacting the Apoi88 customer support team. Prior to closure, all eligible balances will be processed for withdrawal in accordance with the applicable standard withdrawal policy.

Alors88 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions, Privacy Policy, or Responsible Gaming Policy.
• Evidence or suspicion of fraud, money laundering, or other illegal activities involving the relevant account.
• Providing false or misleading information during registration or the KYC process.
• Ownership or use of multiple accounts by the same individual.
• Requests from relevant authorities or law enforcement agencies.

In the event of account closure due to a terms violation, Alors88 reserves the right to hold the account balance while an investigation is conducted. Should the investigation confirm a violation, all balances including cash and bonuses may be fully forfeited.

Alors88 takes the protection of its members' personal data very seriously. All personal information collected through our platform is processed in accordance with Privacy Policy Alors88's comprehensive policies, which comply with relevant international data protection standards.

By registering as an Alors88 member, you grant us permission to:

• Collecting and processing personal information required for account management, transaction processing, and identity verification.
• Using your contact information to send important operational notifications, security updates, and relevant service communications.
• Sharing information with third-party service providers involved in platform operations, subject to strict confidentiality agreements.
• Processing transaction data for fraud prevention, detection of suspicious activity, and compliance with applicable legal requirements.

The Alors88 platform is provided on an "as is" and "as available" basis. While we make every effort to ensure the platform operates smoothly at all times, the following liability limitations apply:

• Alors88 is not liable for any service interruptions, technical failures or downtime caused by factors beyond our control, including internet infrastructure disruptions, natural disasters or malicious third-party actions.
• Alors88 is not liable for any financial losses arising from legitimate game outcomes, including losses in casino games, sports betting, or any other games on the platform.
• To the extent permitted by applicable law, Alors88's maximum total liability to any member under any circumstances shall not exceed the net deposit amount made by that member in the 30 days preceding the claim.
• Alors88 makes no guarantees regarding game outcomes, specific payout rates or returns on investment to any member.

Alors88 believes that online entertainment should remain a source of joy and positive recreation, not stress or hardship. We provide a comprehensive suite of tools and resources to help all members play responsibly and stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending. Limits can be reduced immediately, while increases require a 24-hour waiting period to take effect.
• Play Time Limit: Set a maximum duration for your gaming session. The system will alert you when the limit is nearly reached and automatically end the session once the limit is hit.
• Voluntary Break: Take a break from the platform for 24 hours, 7 days, 30 days or 6 months with no questions asked and no complicated process. The request takes effect immediately.
• Self-Exclusion: Members who need an extended break may apply for self-exclusion for a period of 6 months to 5 years, or permanently.
• Professional Help Resources: Alors88 provides direct links to qualified gambling support organisations for those who feel they need professional assistance.

For more information on these tools and how to use them, please visit the Responsible Gaming our complete.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where Alors88 is registered and operates. Any dispute arising from or in connection with these Terms and Conditions, the use of the Alors88 platform, or any transaction made through the platform, shall be resolved through the following process:

• Any complaints or disputes must first be submitted to the Alors88 customer support team. We are committed to resolving any issues within 5 business days from the date the complaint is received.
• If a resolution cannot be reached through the standard customer support process, the dispute will be referred to an independent mediator jointly appointed by both parties.
• Any provision of these Terms and Conditions found to be invalid or unenforceable by a court of competent jurisdiction shall not affect the validity or enforceability of the remaining provisions.

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of Alors88's services, our team is ready to assist you at any time through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the platform. Average response time is under 2 minutes.
• Support Email: [email protected] — For detailed enquiries requiring documentation or transaction record references.
• Telegram: The official Alors88 Telegram channel for the latest updates, promotional notifications, and additional support.

Our support team communicates in Bahasa Malaysia and English for the convenience and comfort of all local members. We are committed to providing helpful, professional, and timely responses to every enquiry we receive.

This Terms and Conditions document was last updated on 1 January 2026. Alors88 reserves the right to update this document at any time. Members will be notified via email or in-platform notification when significant changes are made.